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How to add a logo to my event?
How do I add administrators to my event (League or Tournament)?
How to add an administrator to my event (league or tournament).
How can I select more than one item (player, schedule, surface, etc.)?
How to pay your Invoices
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Changing account details
What is the cost to run a tournament?
What is the cost to run a league?
What is the cost to run a League of Tournaments?
How do I get started?
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League & Tournament
How to fix a match with a red exclamation mark / Check Conflict
How to delete a team
How to block a scoresheet from being accepted if not completely finished.
How can I slide matches on anything else then the hour.
Getting started with us
How to generate a schedule?
How to create bars?
How to add or remove tables, boards or surfaces?
How to create your divisions?
How to create teams?
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How do I make someone a Floating Spare?
How do I remove a player from a team roster?
How to add a new player to the roster from the scoresheet?
How to add players to a division (Blind draw/Drop In League/Singles League)
How do I make the Captain phone numbers public?
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How to Split a league into 2?
How to create a match for Drop In League?
How to create a new player for a drop in league?
How to use the Money box on the scoresheet.
How to set up a league?
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How to use past sessions for average
Stats haven't updated for the past X weeks?
How can I use a certain amount of weeks for Average or Handicap?
How to mark a forfeited match so the player's average isn't affected.
Where can I post player averages?
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How to add a player to your association?
How to add positioning round matches
How do I add additional matches?
How to replace a Bye with a Team?
How can I print a league schedule with table assignments
How to replace a team by another team?
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How to turn on the scorekeeping option?
How to set your scoresheet?
How to add a Substitute.
How to fix a scoresheet that is already completed.
How to manage your scorekeeper approval requests.
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How to export sanctioned players.
How to sanction players.
How to sanction all my players for specific leagues.
How to Auto Sanction.
How to add a logo to your report.
How to create your own customized report.
How to export a PDF report without including the "before split" league groups.
How to get a Covid attendance report
How to duplicate a report
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What is the cost to use the League Fees feature.
All about the League Fees feature
How to configure League Fees.
How to remove the league fee charges of a match (Bye/Exhibition matches)
How to pay league fees on the app (for players)
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What is a Match Card and what does it look like?
What is the difference between a scoresheet and a match card?
What is a floating spare?
What is a reserved date?
What is an Attempt?
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What is efficiency?
How to send your Round-Robin into a Final Bracket
What are the priorities on surface assignments?
How to set up the Continuous Play tool.
How to fill out a tournament/league registration spreadsheet for import.
How to make scoresheets available for a round-robin tournament.
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How can I change the match number on the bracket?
How to delete the names on a bracket to shuffle again.
How to set a bracket to Race to based on player races
Set Up Step by Steps
How do I set up an On-Site Registration Tournament?
How to set up a Round-Robin for a tournament
How to set up a "Blind Draw/Register on Site/Manual Surface Assignment" bracket.
How to set up your Tournament.
How to set up your league of tournaments
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How to remove the wins from the scoresheet (tournament scoresheet)
How to create shuffled teams/blind draw
How to display a value next to player name
How to SET option to enter results on the scan computer with automatic winner of race to.
How to set up the match card/scoresheets for tournaments
What type of scanner is compatible?
How to print Player Labels or Player Cards?
How to use 2 scanners and 1 printer.
Awards and Paid-outs
How to set up Awards and Championship Points
Tournament Registration Tool
How to set up the tournament registration
How to use the Surfaces Scheduler to assign "Times and Surfaces"
How to multiple select?
How to multiple select to drag and drop.
Mobile App for Users
How to sign into the new mobile app.
What is offered in the Premium Plan
How to complete my "I'm a player" account creation.
How to scorekeep on the new app.
How to turn off notifications on the app?
View all 35
Mobile App for Manager Information
What is offered on the new app as a Free user.
Answers to your questions about the NEW PLAYER APP.
All about the newsfeed
How to create a new post.
How to edit a post.
How to schedule your publication
How to schedule disappearance.
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How can I make my event public?
How can I make divisions (Teams/Players) public?
How to make my schedule/bracket/round-robin public?
How to make my stats public?
How to hide surfaces from a schedule.
View all 7
How to with videos
How to generate a schedule (VIDE0)
What is the CSR? (Beta, not available to everyone)
When will the CSR be available for me or my league?
Why do you need a new rating system?
Why is the CSR better than other rating systems?
How can we improve the accuracy of the ratings?
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Help Desk Software
by Freshdesk Support Desk