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Knowledge base
General
General
5
How to add a logo to my event?
How do I add administrators to my event (League or Tournament)?
How to add another user to your league or tournament.
How can I select more than one item (player, schedule, surface, etc.)?
How to pay your Invoices
Getting Started
6
Changing account details
What is the cost to run a tournament?
What is the cost to run a league?
What is the cost to run a League Tournament?
How do I get started?
See all 6 articles
League & Tournament
4
How to fix a match with a red exclamation mark / Check Conflict
How to delete a team
How to block a scoresheet from being accepted if not completely finished.
How can I slide matches on anything else then the hour.
Getting started with us
Your account
0
Your documents
0
FAQs:
Trial FAQs
0
Premium club
Premium features
0
Premium subscription
0
Leagues
Getting Started
9
How to generate a schedule?
How to create bars?
How to add or remove tables, boards or surfaces?
How to create your divisions?
How to create teams?
See all 9 articles
Players/Teams
13
How do I make someone a Floating Spare?
How do I remove a player from a team roster?
How to add a new player to the roster from the scoresheet?
How to add players to your Drop In League (Singles League)
How do I make the Captain phone numbers public?
See all 13 articles
General
6
How to Split a league into 2?
How to create a match for Drop In League?
How to create a new player for a drop in league?
How to use the Money box on the scoresheet.
How to set up a league?
See all 6 articles
Statistics/Standings
29
How to use past sessions for average?
Stats haven't updated for the past X weeks?
How can I use a certain amount of weeks for Average or Handicap?
How to mark a forfeited match so the player's average isn't affected.
Where can I post player averages?
See all 29 articles
Association
1
How to add a player to your association?
Schedule/Calendar
20
How to add positioning rounds
How do I add additional matches?
How can I replace a Bye with a Team?
How can I print a league schedule with table assignments
How to replace a team by another team?
See all 20 articles
Score Keeping
9
How to turn on the scorekeeping option?
How to set your scoresheet?
How to add a Substitute.
How to fix a scoresheet that is already completed.
How to manage your scorekeeper approval requests.
See all 9 articles
Sanctions
4
How to export sanctioned players.
How to sanction players.
How to sanction all my players for specific leagues.
How to Auto Sanction.
Reports
4
How to add a logo to your report.
How to create your own customized report.
How to export a PDF report without including the "before split" league groups.
How to get a Covid attendance report
League Fees
4
What is the cost to use the League Fees feature.
All about the League Fees feature
How to configure League Fees.
How to remove the league fee charges of a match.
Glossary
Glossary
27
What is a Match Card and what does it look like?
What is the difference between a scoresheet and a match card?
What is a floating spare?
What is a reserved date?
What is an Attempt?
See all 27 articles
Statistics Glossary
1
What is efficiency?
Tournaments
Tournament Features
8
How to send your Round-Robin into a Final Bracket
What are the priorities on surface assignments?
How to delete the names on a bracket to shuffle again.
How to set up the Continuous Play tool.
How to print Player Labels or Player Cards?
See all 8 articles
Brackets
1
How can I change the match number on the bracket?
Getting Started
0
Set Up Step by Steps
5
How do I set up an On-Site Registration Tournament?
How to set up a Round-Robin for a tournament
How to set up a "Blind Draw/Register on Site/Manual Surface Assignment" bracket.
How to set up your Tournament.
How to set up your league of tournaments
General
1
How to remove the wins from the scoresheet (tournament scoresheet)
Scanner/Printer Options
3
How to SET option to enter results on the scan computer with automatic winner of race to.
How to set up the match card/scoresheets for tournaments
What type of scanner is compatible?
Awards and Paid-outs
1
How to set up Awards and Championship Points
Shortcuts
Shortcuts
2
How to multiple select?
How to multiple select to drag and drop.
Mobile App
Mobile App for Users
17
How to sign into the new mobile app.
What is offered in the Premium Plan
How to complete my "I'm a player" account creation.
How to scorekeep on the new app.
How to turn off notifications on the app?
See all 17 articles
Mobile App for Manager Information
2
What is offered on the new app as a Free user.
Answers to your questions about the NEW PLAYER APP.
Newsfeed/Advertising
General
11
All about the newsfeed
How to create a new post.
How to edit a post.
How to schedule your publication
How to schedule disappearance.
See all 11 articles
Public
Public/Live/Is Active
6
How can I make my event public?
How can I make divisions (Teams/Players) public?
How to make my schedule/bracket/round-robin public?
How to make my stats public?
How to hide surfaces from a schedule.
See all 6 articles
Help Desk Software
by Freshdesk